Product and Services Description Policy
Last updated: September 2025
1. Introduction
This Product and Services Description Policy (“Policy”) is intended to provide customers, designers, and visitors of 3dsly (“the Company,” “we,” or “us”) with a clear overview of the products and services available on our platform at www.3dsly.com.
This Policy should be read in conjunction with our Terms of Service, Privacy Policy, and Content Policy.
2. Scope of Products and Services
3dsly operates as a global online marketplace and community for 3D digital assets. Our platform provides:
3D Models – ready-to-use digital models for design, visualization, gaming, AR/VR, and other creative purposes.
Bundles & Subscriptions – packages of models or subscription-based access to content.
Textures & Materials – digital assets designed for use in rendering and texturing workflows.
Scripts & Tools – optional utilities to improve productivity (where applicable).
Designer Services – opportunities for creators to upload, publish, and monetize their work.
Partnership Programs – such as the Wildcat Program, allowing collaboration with 3dsly as a freelancer.
3. Nature of Products
All products offered through the platform are digital goods.
No physical delivery takes place. Customers receive access to files exclusively through digital download.
Available formats may include (but are not limited to):
.max (3ds Max)
.fbx, .obj
.rar, .zip archives (containing textures, materials, and documentation).
Certain assets may require specific rendering engines such as V-Ray or Corona Renderer for full functionality.
4. Access and Delivery
Purchased products are delivered via secure digital download, accessible in the user’s 3dsly account after successful payment.
Free models are available for immediate download without charge.
Customers are responsible for ensuring compatibility of their system and software before purchasing.
Download links remain available in accordance with the user’s account status and Terms of Service.
5. Quality and Compatibility
Designers are required to follow strict submission guidelines to ensure technical quality and usability of models.
Compatibility information (supported software versions, render engines, and formats) is provided in each product description.
While we enforce quality standards, 3dsly does not guarantee that every model will be suitable for every possible configuration or project.
Customers should review technical details before purchase.
6. Limitations of Use
By downloading or purchasing assets from 3dsly, you agree to the following:
Products are licensed for use in creative and commercial projects in accordance with the licensing terms.
Reselling, redistributing, or re-uploading products as your own is strictly prohibited.
Modifications for personal or commercial projects are permitted, but the original files remain the property of the creator.
Any use outside the granted license is a breach of Terms of Service.
7. Services for Designers
For designers uploading and selling assets on 3dsly, we provide:
Publishing Platform – tools to upload, manage, and promote 3D models.
Earnings & Payouts – commission-based revenue share, processed via PayPal, Payoneer, or bank transfer.
Wildcat Program – structured freelance collaboration opportunities.
Community Features – ratings, feedback, messaging, and reputation systems to support professional growth.
Designers are required to comply with our Content Policy and technical standards to ensure a consistent customer experience.
8. Warranties and Liability Disclaimer
All digital products are provided on an “as is” basis.
3dsly does not warrant that products will meet specific requirements or function in every software/hardware environment.
We are not responsible for damages or losses resulting from the use or inability to use a product.
Compatibility and technical requirements are provided by designers and should be reviewed by the customer before purchase.
9. Customer Support and Dispute Resolution
Customers may contact support via support@3dsly.com for issues related to downloads, payments, or technical concerns.
Disputes regarding products, refunds, or licensing are resolved under our Terms of Service.
In cases where files are corrupted, incomplete, or not delivered, 3dsly will provide assistance in redelivery or alternative solutions, subject to eligibility.
10. Policy Updates
We may revise this Policy from time to time to reflect updates in our services, technology, or applicable laws. Any updates will be posted on www.3dsly.com.
Continued use of our services after an update indicates acceptance of the revised Policy.