Online threats such as spam, phishing, and fraud are becoming increasingly common and sophisticated. Your security is our top priority. We offer tips to help you stay safe:
Spam: Unwanted or irrelevant messages.
Phishing: Attempts to trick you into revealing personal information by posing as 3dsly staff.
Malicious Attachments: Files or links that may contain dangerous content.
How to recognize scams:
Unexpected Contact: Be cautious with out-of-the-blue messages urging immediate action. Notification emails relay user messages and are not verified.
Generic Greetings: Messages starting with "Dear user" are suspicious.
Urgent Threats: Be wary of prompts like "Your account is at risk!" or requests to "Verify your account to accept a big order."
Suspicious Links/Attachments: Hover over links to verify their destination before clicking. Avoid opening attachments from unverified sources.
How to stay protected:
Strong Passwords: Use unique, strong passwords for all your accounts.
Verify Senders: When unsure about a message, reach us via the official support bot, email (support@3dsly.com), or Help Center.
Don’t Click Suspicious Links: Contact support if in doubt.
Avoid Unexpected Attachments: Never open files that seem too good to be true.
Stay Informed: Regularly update yourself on new scam techniques.
If you suspect you're targeted:
Don’t Engage: Avoid replying or clicking on links.
Report: Use the Help button or email support@3dsly.com. If financial data was compromised, contact your bank.
Scan Your Device: Use reputable antivirus software.
Change Passwords: Especially for email, banking, and 3dsly accounts.
Monitor Accounts: Watch for unauthorized activity in your accounts.
Your vigilance is key to keeping 3dsly safe. If you’re ever unsure about a request or message, double-check with us before taking action.